Game does not start

[Traviktox]

Hello,

when i am in the character selection screen and click on the "start" button, npthing happens and i can not enter the game. Any odeas how to fix this?

[GMAmelia]

We apologize for not responding immediately.
It is better to ask such questions directly to Helpdesk.
There in helpdesk, the answer will not keep you waiting.

https://en.volia.biz/?action=helpdesk

It is likely that you need to reinstall the game with your antivirus turned off.
Most likely, some patches were installed incorrectly.

Also, if you do not have these programs installed to start the game correctly, then install them from here:

DirectX - https://www.microsoft.com/en-us/download/details.aspx?id=35
Visual C## 2005 - https://www.microsoft.com/en-us/download/details.aspx?id=26347
VC## 2010 SP1 - https://www.microsoft.com/en-US/download/details.aspx?id=8328
VC## 2015 - https://www.microsoft.com/en-US/download/details.aspx?id=52685

We are waiting for your reply about the reinstallation result.